Q. How can I subscribe with Cablevision?
A. All you need to do is contact our nearest distributor or point of sales
to your area and they will do the rest. Or by calling 01-203040, our Customer Services team will arrange an appointment at your convenience.

Q. Can I install the equipment by myself?
A. Our installation is simple yet a trained technician is needed for a
complete installation to guarantee you a perfect reception.

Q. How long would it take to hook me up?
A. The installation will be done within a maximum of one week from the
signature date of the Subscription Form.

Q. Do I have control over the Parental Guidance lock?
A. The installed digital receiver gives the possibility of locking certain
channels of your choice with a personal password.

Q. Will I have channels with teletext and stereo reception?
A. Cablevision retransmits its channels the same way received from the
satellite provider. Therefore, if channels were delivered with teletext and stereo sound, the reception will be with such features.

Q. Do I need digital TV?
A. Cablevision system will work on any TV; yet with Digital TV,
picture quality will be maximized.

Q. How long will it take for maintenance?
A. Our maintenance team along with our distributors will be available
within a maximum of 24 hours.

Q. I have my own digital receiver , can I subscribe with
Cablevision?
A. The digital receiver could be used for the reception of Cablevision
yet VIACCESS cam-reader and our subscription smart card are needed to decode the channels.

Q. What happens if my payment is late?
A. Your bill will be considered pass due and service may be
disconnected temporarily